🚀Here’s what’s new and improved in Frisbii Billing and Pay this week. These changes were released based on updates completed during the week of Sept 29th – October 3rd, and packaged for publication on Monday, Oct 6th.
🔧 Enhancements
💳 Pay
SEPA Direct Debit with EBICS
What’s new
You can now collect SEPA Direct Debit payments in Frisbii using your own bank account through EBICS – a secure bank-to-bank connection. This gives you full ownership of your direct debits. You can even test everything safely in a sandbox environment before going live.
What you need to know
It’s essential that you check with your bank whether they support EBICS before getting started, as not all banks do and the setup can take time if they do enable it for you. Frisbii has no influence here.
To start using SEPA Direct Debit with EBICS:
Request EBICS access, confirm that they can provide the required order types (CDD, CCT, CDZ, CRZ, HAC, C53/C54, HIA, INI) and ask your bank to enable it for you.
Some banks use VEU (an extra signature step), which can block automatic collections. Ask your bank to disable this for your EBICS user.
Follow our setup guide to enter your EBICS credentials, IBAN, BIC, and Creditor ID in Frisbii.
Go live once your bank has approved your setup.
Full documentation and setup guide here.
Benefits of SEPA Direct Debit with EBICS
Lower costs – save on PSP fees by collecting payments directly.
More reliable cashflow – bank accounts don’t expire, so you can expect fewer failed payments.
Your name on statements – customers will see your company name when the debit is collected, building trust and transparency.
Handle chargebacks directly – more control and quicker resolution.
Works across all SEPA countries – one setup gives you reach across Europe.
An optional SEPA Secure fraud check is available if you want extra protection, and adds €0.10 per transaction.
Contact our sales team if you’re interested in SEPA Secure or are considering this payment method and have questions.
🔧 Enhancements
🔁 Billing
Revenue Dashboard – Improved Revenue per Customer Metric
Product: Billing (Starter, Growth, Enterprise)
Platform: App
What’s Changed: The Average Revenue per Customer (ARPC) metric has been renamed to Revenue per Customer, updated to display monthly instead of daily evolution, and refined with a more accurate calculation (total revenue divided by total customers).
Why It Matters: These updates make the metric easier to understand and ensure it reflects a true average, giving you clearer, more reliable insights into customer value and business performance.
Revenue Dashboard - MRR Movements expanded to include subscription lifecycle changes
What’s Changed: Enhanced MRR Movements to display new subscriptions, add-ons, upgrades, downgrades, pauses, reactivations, and cancellations.
Why It Matters: Gives clearer visibility into the underlying activities driving MRR changes.
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🐞 Bug Fixes
Accounting Export – Duplicate invoice entries due to daylight savings
Product: Billing (Starter, Growth, Enterprise)
Platform: App
What’s fixed: Resolved a timing issue during Daylight Saving Time transitions that could previously cause duplicate or missing invoice entries in bookkeeping exports.
Why It Matters: Exports now consistently capture all invoices, ensuring accuracy in your bookkeeping without gaps or duplicates.
Revenue dashboard - fixed revenue calculations for discounted invoices
Product: Billing (Starter, Growth, Enterprise)
Platform: App
What’s fixed: Implemented a safeguard to ensure that the total sum of credit notes for an invoice cannot exceed the original invoiced amount.
Why it matters: This prevents over-crediting and ensures consistency between invoicing and credit note management, reducing accounting errors.
🔜Coming soon
Coming late October: Set different billing frequencies for plans, add-ons & usage-based products
Until now, all components of a subscription - your base plan, add-ons, and usage-based charges followed the same billing frequency. Not anymore.
Starting late October, you’ll be able to configure billing frequencies independently across the components of a subscription - so you can align charges with how your customers actually use and pay for your services.
With this update, you can (but not limited to):
Bill your main plan annually
Invoice add-ons quarterly
Charge usage-based products weekly, monthly, or even in real time
Each component can follow its own billing cadence and be invoiced separately or synced to the plan’s invoice - giving you full flexibility without compromising clarity or control.
This feature has been one of our most requested by merchants running complex B2B and hybrid models - and we’re excited to bring it to life.
Expected release: End of October 2025
❗Action reminder
📧 Whitelist NEW Email domain to receive all emails
Applies to: Billing & Pay
Type: Maintenance
What’s changed: From 1 October 2025, all emails sent from the system are from support@mail.frisbii.com. The previous domain support@mail.reepay.com and support@mail.billwerk.com is NO LONGER in use.
Why it matters: To ensure you continue receiving mails sent from the Frisbii application without interruption, please ask your IT team to whitelist support@mail.frisbii.com ahead of this change.
Otherwise, emails may be blocked or fail to reach your inbox. If you experience any issues please email support@frisbii.com or raise a ticket with Frida.