---
title: "Payment methods events"
slug: "payment-methods-events"
updated: 2026-01-07T14:21:11Z
published: 2026-01-07T14:21:11Z
canonical: "help.frisbii.com/payment-methods-events"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment methods events

## Overview

The EMV Token Events list provides a real-time overview of all payment method token status changes in your Frisbii account. This centralized view helps you monitor the health of tokenized payment methods across your customer base.

💡 **Learn more**: Read the complete guide on [Network Tokenization](/frisbii/docs/understanding-visa-token-service-webhook-events) to understand how tokenization works, configuration steps, and detailed webhook event handling.

---

## Accessing the List

Navigate to **Customers → Payment method events** in Frisbii Admin.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-J6NS070A.png)

---

### **Understanding the List**

The list displays the following information for each token event:

- **ID**: Unique identifier for the event
- **Scheme**: Payment card network (Visa or Mastercard)
- **Type**: Event type (TOKEN_STATUS_UPDATE or CARD_METADATA_UPDATE)
- **Token status**: Current state of the token (ACTIVE, SUSPENDED, DELETED, or NONE)
- **Expiry month/year**: Card expiration date (when available)
- **Event date**: When the status change occurred
- **Added date**: When the event was recorded in Frisbii

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-UCCM9SZE.png)

### **Token Statuses**

| State | Description | Action Required |
| --- | --- | --- |
| **active** | Token is valid and can be used for payments | None |
| **suspended** | Token is temporarily blocked by issuer, this state may change | Recommended: contact customer; consider requesting new payment method |
| **deleted** | Token is permanently disabled | Request new payment method from customer |
| **none** | Status information not applicable (typically for metadata updates) | None |

## Related

- [Token Requestor Visa & Mastercard](/understanding-visa-token-service-webhook-events.md)