---
title: "Upgrade/Downgrade/Change a Subscription"
slug: "upgrade-downgrade-change-a-subscription"
updated: 2025-06-12T14:16:36Z
published: 2025-06-12T14:16:36Z
canonical: "help.frisbii.com/upgrade-downgrade-change-a-subscription"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrade/Downgrade/Change a Subscription

There are three possibilities for upgrades/downgrades:

- Change the plan by editing the existing subscription.
- Set up add-on in an existing subscription.
- Increase/decrease the price of an existing subscription.

1. In the sidebar, click on Customers > **Customers**.
2. In the **Customer Detail** page, click on the **Subscription** to be changed.
3. In the **Subscription Detail** page, click on **Edit**.
4. Change the part of the subscription:
  1. If there are several plans, change the plan.
  2. Change the pricing.
  3. Click on **Add Add-On** to add an add-on.
5. **Change options**:
  - On next renewal: according to the setup of the current plan.
  - Immediate: decide on the compensation of the amount the customers already paid:
    - No compensation
    - Compensate with a refund: Prorated (the rest of the period) or full refund
6. In the **Billing options** decide what happens with the remaining period.
7. Click on **Submit** to confirm.

All functionality is also available through the API if that is relevant:

- [https://docs.frisbii.com/reference/changesubscription](https://docs.frisbii.com/reference/changesubscription)
- [https://docs.frisbii.com/reference/add_on](https://docs.frisbii.com/reference/add_on)