---
title: "Suspend a subscription"
slug: "abonnements-interrompre-un-abonnement"
updated: 2025-10-10T12:07:18Z
published: 2026-01-07T10:04:01Z
canonical: "help.frisbii.com/abonnements-interrompre-un-abonnement"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspend a subscription

Axel explains that one of his customers does not want to keep his subscription. To accommodate his request, Linda shows Axel how to suspend a subscription.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/ba710661-470b-4f77-b865-8b056eb157ec?sv=2026-02-06&spr=https&st=2026-10-28T02%3A23%3A40Z&se=2026-10-28T03%3A23%3A40Z&sr=c&sp=r&sig=ni9mIunRAAt686Q6IaPVp6S%2FM6S074IxsjOWeUwsyao%3D)

The suspension of a subscription has a double impact depending on :

- If the *Automatic prorating* option is activated on the Corporate Name associated to this subscription. In this case, a credit note is generated in proportion to the time consumed for the invoices already issued or the remaining draft invoices are modified.
- The value of the field *Actual date of interruption*, see [Use cases](/frisbii-app/docs/en/abonnements-interrompre-un-abonnement#use-cases).

## Suspending a subscription

Let's start with the steps to suspend a subscription.

### Steps

1. Go to the **Subscription** tab.
2. Open the subscription you want to suspend (it should be active).
3. Click on the **Suspend** button.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-VM3OGXT2.png?sv=2026-02-06&spr=https&st=2026-10-28T02%3A23%3A40Z&se=2026-10-28T03%3A23%3A40Z&sr=c&sp=r&sig=ni9mIunRAAt686Q6IaPVp6S%2FM6S074IxsjOWeUwsyao%3D)
4. Click on **Confirm**.

**Note:** Once your subscription is suspended, the *status* of the subscription will change to suspended.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-LA3U8VJE.png?sv=2026-02-06&spr=https&st=2026-10-28T02%3A23%3A40Z&se=2026-10-28T03%3A23%3A40Z&sr=c&sp=r&sig=ni9mIunRAAt686Q6IaPVp6S%2FM6S074IxsjOWeUwsyao%3D)

## Use cases

To better understand the subscription suspension, we will observe together the three use cases below and their results:

1. The *Actual date of interruption* field is filled in and the *Automatic prorating* option is activated on the Corporate Name;
2. The *Actual date of interruption* field is filled in but the *Automatic prorating* option is not activated on the Corporate Name;
3. The *Actual date of interruption* is not filled in.

#### Case I

The *Actual date of interruption* field is filled in, the *Automatic prorating* option is activated and the *Actual date of interruption* is included in the billing period.

#### Result I

- Draft invoices with a start date prior to or equal to the *Actual date of interruption* are kept and those with a date later are deleted as not applicable.
- Issued invoices with an earlier billing period are not affected.
- If there is invoices whose billing period includes or are superior to the *Actual date of interruption*, a prorated credit note is created to cancel them.

#### Case II

The field *Actual date of interruption* is filled in but the *Automatic prorating* option is not activated.

#### Results II

- Draft invoices with a start date prior to or equal to the *Actual date of interruption* are kept and those superior are deleted.
- Issued invoices are not impacted regardless of their billing period.

#### Case III

The *Actuel date of interruption* is not filled in.

#### Results III

- Draft invoices are deleted.
- Issued invoices are not impacted.