FAQ

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Here is a list of frequently asked questions to our support service:

What is a person account?

If you need to invoice a person, such as a self-employed subcontractor or an individual, use a special type of account called a person account.
Person accounts are similar to business accounts, but because they are intended to contain information about just one person, they don't have their own contacts.
For Salesforce : Person accounts store information about individual people by combining certain account and contact fields into one record.

How does it work?

Person accounts store information about individual people by combining certain account (Salesforce Object) and contact (Salesforce Object) fields into a single record, and store the business data you need for a specific person.
This means that person accounts are considered a hybrid between account and contact.

What data is stored by default in a person account?

  • Account name

  • Phone number

  • Account ID

  • Website

  • Type

  • Industry

  • Billing city

  • Billing region

The same information as for a business account except:

  • VAT number

  • SIREN, letter and city for the RCS

What are the differences between business and person accounts?

Person accounts are generally used to capture a B2C business model, but even so, a person account can be entered as a contact for a business account.