---
title: "Completed status not correctly handled by regulation"
slug: "dysfonctionnement-détecté-statut-terminé-pas-traiter-correctement-par-la-régularisation"
updated: 2025-09-30T14:41:49Z
published: 2026-01-07T10:04:05Z
canonical: "help.frisbii.com/dysfonctionnement-détecté-statut-terminé-pas-traiter-correctement-par-la-régularisation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Completed status not correctly handled by regulation

![Decorative image](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/d20e59f5-d5a1-4a07-a270-58a5a9d6fcd5?sv=2026-02-06&spr=https&st=2026-10-28T00%3A19%3A36Z&se=2026-10-28T01%3A19%3A36Z&sr=c&sp=r&sig=hN1%2BHmQl0AxDMpswpcJiozC%2Ft86wzyxNZTO2l8Byjn0%3D)

Are you using **the subscription accrual system** and your Frisbii application is in **version 3.199.1**? Find out more about the bug:

**Resolution time:** The fix has not yet been prioritized. We will update the article as soon as this is the case.

## Starting situation

Let's take an example: You've created and activated a monthly subscription with several subscription items. After a few months, your customer informs you that one of the workstations should have been completed 3 months ago.

Thinking to do the right thing, you change the end date and change the status of this subscription line item from **Active** to **Completed**.

## Bug detected

Instead of regularizing the three months with a regularization invoice, the regularization feature will cancel the subscription item for the entire period, not just the three months requested.

How can you avoid this mistake?

## Bypass

To ensure that the adjustment invoice covers only the period requested, you must

- only change the end date of the subscription line item and
- keep the **Active** status.

Then you get an adjustment invoice with three invoice line items corresponding to one subscription line item over three months.

**Please note** : If you have already changed the status of the subscription item to "completed", simply changing the status will not solve the problem. The accrual functionality checks four TECH fields on subscription items:

- HasChanged_Debut
- HasChanged_Fin
- HasChanged_Premiere_invoice-uniq
- HasChanged_Status

In order to meet the conditions for the new regularization, you can first reset the start date (before your attempted regulation, in the example 16/09/22) and then uncheck (either with [Salesforce Inspector](https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/inspector_install.htm)or by placing them on your page layout) the **HasChanged_Status** and **HasChanged_Fin** boxes.

Afterwards, you can reset the correct date in the subscription item and restart the regularization from your subscription.