Please note: This section is not to be confused with our recurring Frisbii Pay feature, which also covers SEPA direct debits, but via our PSP.
In this context, it is about generating a SEPA direct debit file for the bank.
Context
Mary, Cloud Kicks' accountant, wants to implement SEPA direct debits on her customers to reduce payment times and secure cash flow.
To do this, she turns to Linda, Salesforce Administrator, to find out how to set up direct debit in Frisbii.
Linda knows that Frisbii has offered this functionality since version Winter'26, and can generate a SEPA direct debit file to be deposited with the bank.
In other words, it generates a file of past due payments. This SEPA XML direct debit file has been designed according to European standards (pain.008 standard) to meet the requirements of all banks. This XML file is to be sent directly to the bank (contact your bank to find out how to send it).
This process suits Mary's needs perfectly.
Linda will now follow the procedure to set it up in Frisbii and train her staff.
Prerequisites
Linda will now check the following prerequisites:
From Corporate Names:
Have a default bank account. The bank details must contain a name, IBAN and BIC.
Enter your SEPA Creditor Identifier (ICS). Linda will obtain this identifier once she has contacted the bank.
Frisbii uses the sofactoapp__ICS__c field to store corporate name information.Enable automatic payments
The direct debit file is generated from the Payment records.
Automatic Payments allow you to automatically create one record per Invoice created.
Note: Linda has the following question: if her second corporate name plans to use SEPA direct debits, what should she do?
Just apply the same settings.
A single direct debit file will contain all direct debits for all corporate names.
From Account:
Add the object "PSP Payment method" to the list associated with Account. This object is used to record the customer's RIB/IBAN.
Click on "New".
We are now going to identify the elements of this record:
Field name | Data |
|---|---|
Bank details | Required |
PSP Payment method name | Is filled in automatically |
Account | Look up vers le Compte associé |
PSP ID | Not required for SEPA direct debit files. |
Status | Required data Pick list Set the PSP payment method to "Active" when it is to be used for SEPA direct debits. |
Payment method | Required |
IBAN | Required data Customer IBAN |
BIC | Required data Customer BIC |
Show mandate | Not required for SEPA direct debit files. |
Card Type | Not required for SEPA direct debit files. |
Card Number | Not required for SEPA direct debit files. |
Expiring Date | Not required for SEPA direct debit files. |
Mandate signature date | Required data You must first have your customer sign a direct debit mandate. This field indicates the date the mandate was signed. Frisbii does not provide a sample direct debit mandate. |
Mandate number | Required data This information can be included on your direct debit mandate, or can be defined by you according to the nomenclature you require. Free text fields. |
Let's go to the next article to learn about the conditions for triggering the SEPA direct debit file.