---
title: "Explanation of error messages"
slug: "règlements-explication-des-message-derreur"
updated: 2025-11-06T12:56:15Z
published: 2026-01-07T10:04:05Z
canonical: "help.frisbii.com/règlements-explication-des-message-derreur"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Explanation of error messages
An error occurred while working on a payment?
Don't worry, you will find below the explanation of this error and how to handle this message.
First, here is a list of the [validation rules](https://help.salesforce.com/articleView?id=fields_defining_field_validation_rules.htm&type=5) available on the payment object:
- [Date_de_reglement_anterieure_a_facture](/frisbii-app/docs/en/règlements-explication-des-message-derreur#add-a-payment-to-a-draft-invoice)
- The payment date cannot be earlier than the invoice date.
- [Reglement_sur_facture_brouillon](/frisbii-app/docs/en/règlements-explication-des-message-derreur#setting-a-payment-date-prior-to-invoice-date)
- A draft invoice payment should be a pending payment.
Can't find the error message in this article?
- Perhaps it is another object? Please consult the list [Explanation of error messages related to Frisbii objects](/frisbii-app/docs/en/administration-explication-des-messages-derreur-par-objet-frisbii)
- If not, please contact our support team, by creating a case in the Frisbii community.
## When creating a payment
You would like to...
### Add a payment to a draft invoice
**Message:** *A draft invoice payment should be a pending payment.*
**Explanation:** The [validation rule](https://help.salesforce.com/articleView?id=fields_defining_field_validation_rules.htm&type=5) **Reglement_sur_facture_brouillon** ensures that the invoice to which the payment is linked is in the issued state (and therefore - potentially - sent to the customer), before the payment is no longer considered a pending payment. If the invoice remains in draft status, and is therefore not sent to the customer, it does not make sense that the payment is no longer pending.
How to deal with this message:
If you receive this message, please check the Pending box on payment, and uncheck it after the customer has paid.
How to avoid this problem in the future:
If this message occurs frequently for your Frisbii users, please explain the value of the Pending box and make this business process more transparent for them.
### Setting a payment date prior to invoice date
**Message:** *The payment date may not be less than the invoice date.*
**Explanation:** The invoice date is the date the invoice is issued. Following issue, the invoice is sent to the customer. After receiving the invoice, the customer can proceed with payment.
The [validation rule](https://help.salesforce.com/articleView?id=fields_defining_field_validation_rules.htm&type=5) **Date_de_reglement_anterieure_a_facture** prevents a payment date prior to the invoice date from being entered in order to ensure this logical sequence.
**How to deal with this message:**
(1) If the user has made a mistake when entering the payment date, just change to the correct date.
(2) If your business process is not compatible with this validation rule, we still recommend that you provide the invoice to the customer immediately upon receipt of payment.
**How to avoid this problem in the future:**
In the second case, please review this business process, to make the steps clear to all users. It is strongly advised to respect the chronology: invoice date < payment date.
## Related
- [Create payments from an invoice](/règlements-création-à-partir-de-la-facture-1.md)