---
title: "Frisbii Support - Offer"
slug: "support-sofacto-offres"
updated: 2025-09-29T14:28:58Z
published: 2026-01-07T10:04:01Z
canonical: "help.frisbii.com/support-sofacto-offres"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frisbii Support - Offer

Our support is tailored to your needs in terms of response times, contact persons, and the duration of the allocated resources.

**Our different types of support:**

### Standard support

Your licence agreement entitles you to free support in the cases listed below:

- **Online documentation:** access to Frisbii documentation articles
- **Feature Request:** suggestion for improving the functional coverage of the application
- **How to / Question:** question about using a feature
- **Bug:** malfunction in the Frisbii application

## Extended Support

For anything not covered by Standard Support, we provide assistance through a paid support contract (Silver Support, Gold Support, ticket book) in the form of a ticket book or a monthly plan. [Contact our sales department](mailto:customer-success@frisbii.com) to subscribe.