--- title: "Order Confirmation" slug: "bestellbestätigung" description: "Customize your order confirmation and invoice PDFs with our Template Designer. Adjust logos, text, and layouts to enhance customer communication." updated: 2026-10-06T11:19:36Z published: 2026-10-06T11:19:36Z canonical: "help.frisbii.com/bestellbestätigung" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.frisbii.com/llms.txt > Use this file to discover all available pages before exploring further. # Order Confirmation ## Preliminary notes In the Template Designer for order confirmations, you customize the template for the order confirmation PDF that your customers receive after placing an order. Besides the order confirmation PDF, you can also customize the invoice PDF individually. For this, there's the [Template Designer for invoice templates](/frisbii-media/docs/rechnungs-templates). The editing mode is laid out so that you can immediately see which information is displayed at which position on the PDF. > **Note** > > Changes to the template don't go live immediately. Saving first creates a draft version; your customers continue to receive the previous live version until you release the draft. You can find out how to do this in the [Approve draft](/frisbii-media/docs/bestellbestätigung#release-draft) section below. --- ## Configure the order confirmation template 1. **Choose design** Open the Template Designer and click **Choose design**. The design determines the basic graphic properties of the template; the following options let you customize it further. 2. **Logo position** Choose **Left**, **Centered**, or **Right**. The Text 1 field shifts automatically depending on your selection. 3. **Logo** Use **Browse** to upload your company logo (PNG, max. 1,000 KB). The image is automatically scaled to 40 × 130 mm. If you don't upload a logo, this space stays empty. 4. **Text 1** Enter, for example, your contact details in the free-text field. Up to 5 lines with max. 100 characters each are available; you can format the text using **Bold** and **Italic**. 5. **Sender address line** Enter the sender address. It appears on a single line above the recipient information, e.g. for the address shown in the envelope window. 6. **Order details** Choose whether the customer number, order ID, and order date are displayed as **Data below** or **Data alongside**. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-TMHN7GPJ.png?sv=2026-02-06&spr=https&st=2026-11-07T09%3A50%3A25Z&se=2026-11-07T10%3A50%3A25Z&sr=c&sp=r&sig=El9mV34krYOKwOWo1CN15ikcWB95pwgl%2F%2Fwq21XhdKo%3D) 7. **Heading position** Set whether the "Order confirmation" heading appears left, centered, or right. 8. **Text 2** Optionally add a greeting text that appears above the order table (max. 4,000 characters). 9. **Table content & address display** Configure which additional information is displayed alongside the product name in the **Description** column: enable the checkboxes you want (**Show cancellation period**, **Show units of consumption-based offers**, **Show legal notices**, **Show additional title description**), and choose the desired format under **Address display** via the drop-down menu, e.g. **Full address**. 10. **Text 3** and **Text 4** Optionally add further free text that appears below the table (max. 4,000 characters each). ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-ZN8M41HU.png?sv=2026-02-06&spr=https&st=2026-11-07T09%3A50%3A25Z&se=2026-11-07T10%3A50%3A25Z&sr=c&sp=r&sig=El9mV34krYOKwOWo1CN15ikcWB95pwgl%2F%2Fwq21XhdKo%3D) 11. **Footer columns** Fill up to 4 footer columns with, for example, contact or legal information. Each column has a fixed position on the template and can hold up to 8 lines. Individual columns can be left blank. 12. **Text size** For each free-text row in the header (Text 1), above the table (Text 2) and below the table (Text 3 and Text 4), choose the text size **Normal**, **Smaller** or **Smallest**. New rows use **Normal** by default, and existing templates remain unchanged. Use a smaller size, for example, if your e-mail address or company name doesn't fit on one line. 13. **Save** Click **Save** in the bottom right to save your changes. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-6E7NLGIA.png?sv=2026-02-06&spr=https&st=2026-11-07T09%3A50%3A25Z&se=2026-11-07T10%3A50%3A25Z&sr=c&sp=r&sig=El9mV34krYOKwOWo1CN15ikcWB95pwgl%2F%2Fwq21XhdKo%3D) After saving, a new draft version of your template is created. It isn't used automatically yet — your customers continue to receive the previous live version until you release the draft. --- ### Approve draft For your changes to actually take effect, you need to actively approve the draft after saving: 1. Click **Details** and review the draft once more. 2. In the action bar, click **Approve draft**. Once the draft is released, it becomes the new live version and is used for all new order confirmations from that point on. > **Note** > > Releasing permanently overwrites the previous live version. This action cannot be undone. --- ### Order confirmation example ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-X81UHQ1Z.png?sv=2026-02-06&spr=https&st=2026-11-07T09%3A50%3A25Z&se=2026-11-07T10%3A50%3A25Z&sr=c&sp=r&sig=El9mV34krYOKwOWo1CN15ikcWB95pwgl%2F%2Fwq21XhdKo%3D) --- ## Next steps For your order confirmation to actually be sent, make sure your email sending for the order confirmation is enabled and your PDF is attached. → [Enable the order confirmation email](/frisbii-media/docs/mail-settings#mail-settings-tab) → [Attach PDF](/frisbii-media/docs/mail-settings#manage-pdf-attachments-tab)