---
title: "Mail Log"
slug: "mail-log"
updated: 2025-07-10T07:55:44Z
published: 2025-07-10T07:55:44Z
canonical: "help.frisbii.com/mail-log"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mail Log

## Preliminary Remark

Log entries are generated here for every e-mail that a customer triggers through actions. These log entries can be helpful in answering queries about the sending of the e-mail.

---

## Mail Log

The overview shows the **customer ID,** the **Date,** the **template type,** the **recipient,** the **subject** and the **dispatch** . If e-mails have been sent successfully, a green **yes is displayed in the column.** If e-mails have not been sent for technical reasons, they are marked with a red **no** . These are listed again separately in the **Sending failed** tab.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-ZDPJRCNT.png)

Click on the **arrow** to the left of the customer ID to display further details about the e-mail dispatch.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-RMCOTPKA.png)