---
title: "How is the Merchant Backend structured?"
slug: "wie-ist-das-merchant-backend-aufgebaut"
updated: 2025-07-03T11:44:19Z
published: 2025-07-03T11:44:19Z
canonical: "help.frisbii.com/wie-ist-das-merchant-backend-aufgebaut"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How is the Merchant Backend structured?

The Merchant Backend is basically divided into 3 areas.

1. The navigation bar
2. The global search bar and the support button
3. The information area

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image(668).png)

1. In the **navigation bar** on the left-hand side of the interface, the Merchant Backend user can [**Manage their profile**](/frisbii-media/docs/menüpunkte-in-einem-mandanten-benutzerverwaltung), it is possible to **switch** between **clients** if several are available and all **menu items** can be called up from here.

2. Using the **global** **search bar** , IDs such as offer IDs and transaction IDs as well as customer numbers can be searched across all menu items to find what you need more quickly.

Click on **Support** to open a dialog box:

- Frisbii Media customer support access can be activated. By enabling it, the support team gains access to the data and can use it to provide the necessary support.
- A support ticket can be created directly from the Merchant Backend.
- Our Knowledge Base is linked, where comprehensive explanations of all our functions are provided.

3. The **information area** is the core of the Frisbii Media Merchant Backend. All data can be created, managed and viewed here in the corresponding menu item.