B.251210-MINOR
IMPORTANT
🎄 CHRISTMAS BREAKNote that we are not releasing any new features between December 12th 2025 and January 6th 2026. Don’t worry, we are still taking care of bug fixes within this time.
❗ Change
From now on, you will find the menu item Mail Settings in the menu item Settings → Applications.
Furthermore, the menu item’s name changed from Miscellaneous to Identifiers. You’ll still find Additional Data in this menu item.
💡 New
Partner Poool Integration
The settings for our paywall partner Poool can now be configured in the Merchant Backend. This is a paid module that must be activated in the contract company. The paywall integration allows products to be placed behind a paywall via our partner Poool.
🔧Improved
Cancel Invoices without Refund
Invoices that have already been paid can be canceled without triggering a refund. This option can be selected in the dialog box when canceling the invoice. This makes it easier to handle special cases.
View sales rules at the order
If a sales rule (cross-selling, upselling/downselling, or age-related rule) applies to a purchase, it is now displayed directly on the order. This new feature helps you transparently track why a subscription has changed and which rule applied at checkout.
Maintain invoice email address at the customer
In addition to the customer's general email address, an invoice email address can now be maintained. From now on, invoices will be sent to the specified email address.
The invoice email address can be entered in the following places:
when creating a new customer
when adding a new invoice address
when editing an invoice address
🐛Bug-Fixes
PLEN-10539: An error message was displayed incorrectly when defining process control. This has been corrected and now displays the correct values.
PLEN-10543: Previously, the fields for key/value pairs only allowed a maximum of 200 characters. This character limit has been adjusted and is now a maximum of 1,000 characters per field.
PLEN-10687: Canceling a subscription via self service caused a display error in the Merchant Backend. This error has been fixed.
S.251210-MINOR
🔧Improved
Maintain invoice e-mail address at the customer
Adding invoice email addresses is also available in Self Service.
🐛Bug-Fixes
PLEN-10687: When withdrawing a cancellation of a subscription that included a bundle, the title of a product was incorrectly displayed instead of the title of the bundle.
C.251210-MINOR
🐛Bug-Fixes
PLEN-10788: Account Connection via the Checkout works properly again.