--- title: "Self Service Snippets" slug: "self-service-snippets" description: "Manage your personal data, subscriptions, and payments effortlessly with Frisbii Media's customizable Self Service platform." updated: 2026-08-31T14:26:08Z published: 2026-08-31T14:26:08Z canonical: "help.frisbii.com/self-service-snippets" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.frisbii.com/llms.txt > Use this file to discover all available pages before exploring further. # Self Service Snippets ## Preliminary Remarks In Self Service, customers can manage their personal data, payment data, subscriptions, invoices and wallets (for credit-based offers). The Frisbii Media Self Service can be fully or partially - depending on requirements - integrated into the website. The layout can also be customized. More information about the Self Service settings can be found [here](/frisbii-media/docs/self-service). --- ## Snippets ### **Overview** In the snippet **Overview** all information is displayed together. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-PG70JMJI.png) ### **User-Administration** #### **Legacy user management** The users of a multi-user offer can be managed in the **User management** snippet. This snippet only appears when a [multi-user offer](/frisbii-media/docs/mehrbenutzer-angebot-erstellen) has been purchased via the checkout. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-14FA79FQ.png) #### **New user management** When a multiuser subscription has been purchased, the new interface of the user administration is displayed in this snippet. Detailed information on this snippet can be found here: [NEW User Administration](/frisbii-media/docs/nutzerverwaltung-self-service) ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-IH1ZXSM3.png) More information regarding the new multiuser feature can be found here: [Multiuser Overview](/frisbii-media/docs/multiuser-corporate) ### **Personal Data** In the snippet **Personal Data** , customer data can be managed and 2-factor authentication can be set up. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-MIQWCM4B.png) #### Session Management Customers can manage their sessions themselves in the Self Service via the “manage sessions” button in the Personal Data snippet. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-OP9OL766.png) When customers change their email address, password or username, they can also reset their sessions automatically by clicking on “log out from all other devices”. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-3RVE6L7V.png) ### **Address** The customer can manage their billing and delivery address in the snippet **Address**. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-35MJNKOV.png) #### Add addresses For new addresses, customers have the option of linking them directly to their active subscription(s). ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-35VU9QWJ.png) #### Change addresses When changing the address, there is the option of planning the change of address at a specific time in the future. Up to **two address changes** can be planned in the future. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-90FW0BJS.png) ### **Payment** In the snippet **Payment** the customer can manage their payment methods (change, add new ones). If a payment method is no longer valid, this is displayed and can either be removed or changed. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-POBWBZO2.png) ### **Subscriptions** In the snippet **Subscriptions** all purchased (active, inactive, canceled) subscriptions are displayed. Active subscriptions can be canceled or paused via **Manage** (depends on the [settings](/frisbii-media/docs/self-service) in the Merchant Backend). The Subscriptions tab is divided into 3 tiles: 1. Subscriptions All purchased subscriptions (active, inactive, canceled) are displayed here. Active subscriptions can be canceled or paused via Manage (depending on the [settings in the Merchant Backend](/frisbii-media/docs/self-service)). 2. User Subscriptions If the customer has been added to a multiuser subscription, this subscription will be displayed here. If the administrator has enabled self service cancellation, the user can cancel the subscription here independently. More information can be found here: [NEW User Administration](/frisbii-media/docs/nutzerverwaltung-self-service) 3. Purchases All orders placed are displayed here, including single products and vouchers. Customers can also [change](/frisbii-media/docs/zahlungmethode-ändern-und-abonnements-zuordnen#zahlungsmethode-ändern-oder-hinzufügen) their [payment method](/frisbii-media/docs/zahlungmethode-ändern-und-abonnements-zuordnen#zahlungsmethode-ändern-oder-hinzufügen) directly on the subscription. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-Z2WAMTIK.png) ### **Invoices** In the snippet **Invoices**, created invoices/XInvoices can be downloaded. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-NP41PRAM.png) ### **Wallets** In the snippet **Wallets**, the credit balance and top-up can be viewed when purchasing a [credit-based offer](/frisbii-media/docs/anwendungsbeispiele-verbrauchsbasierte-angebote). ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-N12RB5J9.png)