---
title: "Streilinger"
slug: "streilinger"
updated: 2026-05-27T07:45:55Z
published: 2026-05-27T07:45:55Z
canonical: "help.frisbii.com/streilinger"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.frisbii.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Streilinger

## Overview

> [!NOTE]
> Note
> 
> This is a module which comes with a fee and needs to be activated in the contracting company.
> 
> Please note that access to the customer service software is provided directly via Streilinger and that additional usage-based costs may apply, for example for IVR services or service hours.

Streilinger is a Germany-based provider of customer service, telephony and IVR solutions specifically tailored to the requirements of publishers. Its service portfolio also includes GDPR-compliant lead capture, external data protection services, cloud-based telephony and AI-supported tools for customer support. Further information is available at [Streilinger Marketing](https://streilinger.de/).

The standard partner interface with Frisbii Media covers the following business processes:

- Acceptance of orders
- Cancellations
- Follow-up and replacement deliveries
- Partial credits and cancellations
- Invoice corrections
- Changes to billing and delivery addresses as of a specific date
- Changes to billing frequencies
- Changes to payment methods, including the proactive switch from invoice payment to direct debit
- Holiday interruptions
- Granting temporary access rights as a goodwill gesture
- Creation of multi-user accounts

In addition, customer-specific adaptations are possible, for example to establish cross-selling and upselling processes as well as win-back measures for inbound and outbound activities.

In combination with additional partner modules, such as the Logistics Connector, further expansion stages are planned for the future, including:

- Information on district delivery disruptions
- Individual goodwill automations in the event of delivery problems, for example digital provision or monetary credits

---

## Configuration

To use Streilinger with Frisbii Media, follow these steps:

### 1 Activate module in the contracting company

> [!WARNING]
> Admin rights are required!

1. Open the contracting company.
2. Go to **Contract Modules**.
3. Scroll down to inactive contract modules.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-JL7NJFH9.png)

### **2 Create Partner Token**

1. Open the client for which Streilinger should be activated.
2. Open **Settings** → **Development** → **Partner** **Settings**.
3. In the **Streilinger** box, click on **Activate**. ![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-292RS1NV.png)
4. Share the token created with your tech team for them to be able to retrieve data via the Partner API.

![](https://cdn.document360.io/b84e1b5d-2ba6-4465-8c62-fb45a2f31314/Images/Documentation/image-X3TYS9JY.png)

---

## How to access Frisbii Media data via Partner API

> [!WARNING]
> **👩‍💻 Partner-API**
> 
> Find the Partner-API-documentation with all endpoints you need for Streilinger here: [Streilinger Partner-API](https://partner-api.frisbii-media.com/#tag/Access-Rights-(ST))

### Authentication

To access functions from the Partner API a valid plenigo partner token must be provided as header.

```plaintext
curl -i -H "X-plenigo-partner-token: PLENIGO_PARTNER_TOKEN" -H "Content-Type: application/json" https://hostname/resource
```

Header parameter name: `X-plenigo-partner-token`

---

### API Base URL

All API requests are sent to the following base URL:

```plaintext
https://partner-api.frisbii-media.com/api/v1.0/public/
```

The `/public/` path segment is a fixed part of the URL and must be included in every request.

Additional paths are appended to the base URL depending on the desired functionality:

**Example – full URL for customer search:**

```plaintext
https://partner-api.frisbii-media.com/api/v1.0/public/customers
```

You can find all endpoints in the Partner-API: [Streilinger Partner-API](https://partner-api.frisbii-media.com/#tag/Access-Rights-(ST))

---

#### Further Information

For more information, visit our partner Streilinger's website: [https://streilinger.de](https://streilinger.de)

If you have questions about the API or your Partner Token, please contact our [support team](mailto:support@frisbii.com).