Preliminary Remarks
Callbacks make it possible to transfer information on defined events in the Frisbii Media system to other systems in real time.
When integrating Frisbii Media, it may be desirable for third-party systems to receive information about events that occur in the Frisbii Media system so that these systems can execute actions accordingly. For this purpose, so-called callbacks can be defined for certain events in the Merchant Backend.
Examples of events:
The creation of a customer in Frisbii Media should also be automatically transmitted to a customer data hub.
The change of opt-in settings via Frisbii Media should be automatically transmitted to a marketing tool.
The information about the cancellation of a subscription should be automatically transmitted to a newsletter dispatch tool.
Overview of possible events (callback types)
Different callback types for events are available in the Merchant Backend. The selection is regularly expanded along a roadmap.
When an event occurs, Frisbii Media generates a new event object. A single order via the Frisbii Media Checkout, for example, can lead to the creation of several events:
Creation of a customer account
Creation of an order
Creation of a subscription
Creation of an invoice
A separate callback can be created for each of these events. However, several events can also be combined in one callback.
Notes on data protection
When using most callback types, personal data is transmitted. The receiving system can therefore be defined as an additional commissioned data processor from the perspective of the applicable jurisdiction. This should be taken into account when using callbacks.