What are externally-managed offers?

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Preliminary Remarks

Products that are managed entirely or partially in third-party systems can be created in the Frisbii Media System and  can be used with restrictions. Frisbii Media only takes over individual administrative or billing functions for corresponding offers. 


Externally-managed offers

Externally-managed offers can be used to import purchases of products that originated outside Frisbii Media into the system. The resulting orders and subscriptions can then be used, for example, to apply sales rules across systems.

Externally-managed offers have the following special features:

  • Offers cannot be sold via the Frisbii Media Checkout

  • Orders must be imported

  • Subscriptions created cannot be managed via the Frisbii Media backend

  • Changes to subscriptions must be imported in each case

  • Externally-managed offers are not invoiced via Frisbii Media

  • Customers cannot manage these offers in Self Service 


Externally-invoiced offers

Externally-invoiced offers can be used to invoice sales outside Frisbii Media's systems. All other functions of the Frisbii Media systems can also be applied to these offers.

In such a case, the system will, among other things:  

  • the Frisbii Media Checkout is used for the purchase

  • Order and subscription created

  • Cancellation options made available in the Merchant Backend and Self Service 

  • Sales rules applied where applicable

  • Delivery lists used if necessary

There is therefore a fully-fledged management within the Frisbii Media systems.   

Frisbii Media does not:

  • create invoices

  • send invoices 

  • create accounting data 


What forms of offer can be used?

In principle, all standard offer types in the Frisbii Media System can be used as externally-managed or externally-invoiced offers. However, there are restrictions. 

The following forms of offer cannot be used as externally-managed offers:

  • Credit-Based Offers

  • Additional products (add-ons)

  • Gift Vouchers

The following types of offer cannot be used as an externally-invoiced offer:

  • Credit-Based Offers

  • Additional products (add-ons)