Plans supporting this feature: Growth Enterprise
Access to the discounts interface
Click on Configuration → Product catalogue → Discounts.
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If you already created Discounts, you will see them in this list.
Table columns of the discounts list
First of all we will go through the different columns of this table.
Status | Shows that the discount is active. |
Handle | API name of the discount |
Name | The commercial name of the discount |
Description | The description of the discount |
Discount | Percentage or amount of the discount |
Duration | Time limit set |
Created | Creation date of the discount |
Applies to | The plans it applies to |
Filter the list and manage column
You can adjust the view of the list by adding or hiding relevant/irrelevant columns as you see fit:
Click on the
icon.Add or hide certain columns by using the slider.
You can add filters you need regularly.
Click on the
icon.Add or remove certain filters by using the slider.
Click into the filter to either type into or select from the drop-down list.
Create a discount
If you would like to create a new discount, please follow these steps:
Click on + New.
The Create Discount window opens.
Enter a Name and a Handle.
Note
The Handle field will automatically overtake the content of the Name field. If you prefer to change it, you can click on the pen symbol.
Add a Description for internal use.
Choose a Discount type:
Fixed: Enter a fix amount in the field below.
Percentage: Enter a percentage for the discount you would like to apply in the field below.
In the Applies to box:
You can select order lines the discount should apply to.
By activating the switch “Select all” you decide to apply the discount to all order lines.
In the Duration box select the duration of the discount:
Unlimited: The discount will be applied to all future invoices.
Fixed count: Number of invoices the discount will be applied. E.g.
3then the next 3 invoices will have this discount.Fixed period: The discount will be applied for a fixed number of days or months.
Click again on Create to save your changes.
A pop up confirms the changes you made.
You will see your new discount in the list:

Edit a discount
You would like to apply some changes on your current discount?
Just click on the Name of your discount in the list.
You will access to the Edit Discount interface which gives you the same options as for the creation of the discount.Click on Save to confirm your changes.
Disable a discount
A discount can be deactivated.
Click on the name of the discount in the list.
In the top right-hand corner, click on Disable discount.

Discount settings
When clicking on Settings in the upper right corner of the interface, the Discount Settings page opens.
Caution
These settings will apply to all discounts.

Choose here if you would like to allow:
Single: only a single discount on a subscription at a time.
Multiple: multiple discounts on a subscription. This results in multiple discounts on the invoice.
If you select Multiple more options will show up concerning the:
Order of Application of percentage and fixed amount discounts.
Note
The order will effect the total amount of the discount.
You have the choice between:
Amount first: This will apply fixed amount discounts first, followed by any percentage discounts.
Percentage first: Selected by default. The percentage discounts will be applied first, followed by any fixed amount discounts.
Multiple Percentage Discounts handling, either in a cascading order or application all at once.
Note
The method of application will effect the total amount of the discount.
You have the choice between:
Apply to full line item amount: This will apply all percentage discounts directly to the full line item amount.
Compound the discounts: Selected by default.This will apply percentage discounts one at a time, each discounting the previous net amount.
Click on Save to apply the changes.