Settle an invoice

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This guide shows how to settle/charge the money from an invoice. By settling, you inform the acquirer that the money has to be withdrawn from the customer's account and transferred to you.

Find the invoice to be settled

  1. On the sidebar on the left, click on Payments and Invoices.

  2. Filter on the invoice to be settled.

  3. The state of the invoice has to be Authorized.

  4. On the Invoice Details page, click on Settle.

  5. To settle the whole invoice, click on Confirm.

If changes to the invoice are to be made before settling it, do the following:

  1. Adjust the amount to be settled, for instance, if the order needs to be split and only one item can be sent instead of two.

  2. Delete current or add new order lines.

    Note

    This will not change the maximum amount that can be settled.

  3. The remaining amount can be settled. The amount will change if any of the prices are changed or the order lines are deleted.

  4. The total at the bottom is the maximum amount that can be settled, this cannot be changed.

Settled invoice

The invoice is now settled. The amount will be transferred to your account accordingly to your agreement with your acquirer.

  1. Settled invoices are indicated by the label next to them with the text SETTLED

  2. You are now able to click on Refund (this button will be available as soon as you settle some amount on the invoice).

  3. You can see in the transactions flow, that the status of invoice changed from Authorized to Settled.

    Note

    If the last transaction string is not a settlement, the invoice is not settled.