Settle an invoice

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This guide shows how to settle/charge the money from an invoice. By settling, you inform the acquirer that the money has to be withdrawn from the customer's account and transferred to you.

Find the invoice to be settled

  1. On the sidebar on the left, click on Payments and Invoices.

  2. Filter on the invoice to be settled.

  3. The state of the invoice has to be Authorized.

  4. On the Invoice Details page, click on Settle.

  5. To settle the whole invoice, click on Confirm.

If changes to the invoice are to be made before settling it, do the following:

  1. Adjust the amount to be settled, for instance, if the order needs to be split and only one item can be sent instead of two.

  2. Delete current or add new order lines.

    Note

    This will not change the maximum amount that can be settled.

  3. The remaining amount can be settled. The amount will change if any of the prices are changed or the order lines are deleted.

  4. The total at the bottom is the maximum amount that can be settled, this cannot be changed.

Settled invoice

The invoice is now settled. The amount will be transferred to your account accordingly to your agreement with your acquirer.

  1. Settled invoices are indicated by the label next to them with the text SETTLED

  2. You are now able to click on Refund (this button will be available as soon as you settle some amount on the invoice).

  3. You can see in the transactions flow, that the status of invoice changed from Authorized to Settled.

    Note

    If the last transaction string is not a settlement, the invoice is not settled.



FAQ

I have accidentally marked an invoice as settled. Can I reverse this?

No. But you can

  1. refund the original invoice (which creates a credit note for the customer)

  2. create a new manual invoice - same amount and ideally mention the delivery period for compliance.

As this was a manual settle, no money is paid back to the customer anyway.


Settlement Data

Frisbii provides settlement data for selected payment methods. You can find the Settlements section directly under the invoice. This section gives you detailed insight into:

  • The amount settled from the invoice

  • Any deducted fees

  • The settlement date

This makes it easier to reconcile payouts and track exactly how invoice payments are settled.

How to access settlement data

  1. In the navigation bar, click on Payments → Invoices.

  2. In the list, click on an invoice.

  3. Scroll down until you reach the Settlements section.

API and Webhook Support

Settlement data can also be integrated directly into your own systems using both APIs and webhooks.

Webhooks

Subscribe to our webhook notifications to be informed as soon as settlement data becomes available for an invoice.

API

Use the invoice API to retrieve settlement information for reconciliation purposes.

Endpoint: https://api.frisbii.com/v1/invoice/{id}/settle

Replace {id} with the relevant invoice ID.

Supported Payment Methods

Alternative Payment Methods via PPRO

  • BANCOMAT Pay

  • MB Way

  • Payconiq

  • Paysera

  • Satispay

  • Twint

  • WeChat Pay

  • Blik One Click

  • iDEAL

  • Wero

  • Przelewy24

  • Finnish Banks

  • Bancontact

  • EPS

  • Estonian Banks

  • Latvian Banks

  • Lithuanian Banks

  • Multibanco

  • MyBank

  • Trustly

  • SEPA Direct Debit

  • Paysafecard

🔜 Credit Cards via Shift4

  • Visa

  • Visa Electron

  • Mastercard

  • Maestro

  • American Express (Amex)

  • Discover

  • JCB

  • Diners

Settlement Data Availability

Settlement data is collected automatically from our payment partners:

  • Shift4: Data is fetched daily at 04:00 am.

  • PPRO: We fetch settlement data every two hours, but PPRO currently provides settlement files approximately once per week. As soon as new files become available, Frisbii imports them automatically.