Our support is tailored to your needs in terms of response times, contact persons, and the duration of the allocated resources.
Our different types of support:
Standard support
Your licence agreement entitles you to free support in the cases listed below:
Online documentation: access to Frisbii documentation articles
Feature Request: suggestion for improving the functional coverage of the application
How to / Question: question about using a feature
Bug: malfunction in the Frisbii application
Extended Support
For anything not covered by Standard Support, we provide assistance through a paid support contract (Silver Support, Gold Support, ticket book) in the form of a ticket book or a monthly plan.
Contact our sales department to subscribe.