Preliminary Remarks
In the Pause subscriptions tab, you can set whether and for how long a subscription (Self Service and Merchant Backend) can be paused.
Important differences between subscription pause and delivery break at a glance:
Delivery Break | Subscription Pause | |
|---|---|---|
Access Rights | active | blocked |
Billing | yes | no |
Delivery | no | no |
will the outstanding deliveries be reduced? | yes | no |
Invoicing | yes | yes |
Premature termination | yes | yes |
Extension of the subscription with a fixed term | no | no |
A subscription pause and a delivery break can also be set in the Merchant Backend on the customer's subscription. More detailed information on the differences between delivery break and subscription pause can be found in the following entry >> Subscription pause and delivery break
Pausing subscriptions and delivery break for print subscriptions
The functions of pausing a subscription or setting a delivery break can be activated or deactivated here for end customers in Self Service. The maximum pause that can be set can also be defined for the subscription pause.
Maximum break that can be set in Self Service: the maximum length of a break can be set individually.
Maximum pause that can be set in the Frisbii Media backend: the maximum length of a pause can be set individually.
If activated, the option appears in Self Service as follows:
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