Preliminary Remark
Log entries are generated here for every e-mail that a customer triggers through actions. These log entries can be helpful in answering queries about the sending of the e-mail.
Mail Log
The overview shows the customer ID, the Date, the template type, the recipient, the subject and the dispatch . If e-mails have been sent successfully, a green yes is displayed in the column. If e-mails have not been sent for technical reasons, they are marked with a red no . These are listed again separately in the Sending failed tab.
Click on the arrow to the left of the customer ID to display further details about the e-mail dispatch.
