Preliminary Remark
As soon as a customer has purchased a multi-user offer via the checkout, the accesses can be managed via the tab Multi-user access .
The buyer is the main user. Additional users can only be invited or deleted via this account. All details that can be entered in the Merchant Backend can also be entered by the main user in Self Service. As soon as a user has been invited and successfully linked, a customer account is created and the offer appears in the tab Multi-user access . However, this is for information purposes only and cannot be edited.
Manage users
To manage the users in the main user account, click on the pencil icon in the tile.
The editing mode opens.
The following can be managed here:
New users can be added.
Fill in the fields first name, last name and, if applicable, e-mail , scroll down and click on Save .Users can be deleted.
As soon as a user has been deleted, they no longer have access to the content of the offer.A CSV file can be downloaded in which the users and their invitation codes are listed.
The invitation code can be sent by e-mail.
Either via the table individually per user or via the action bar Send invitation to all.
Note: To be able to send an invitation e-mail, the system mail Invitation to a multi-user offer must be activated. Otherwise the button Send invitation will not be displayed.
All users and invitation codes that are created in the merchant backend are also displayed to the main user in Self Service .
As soon as the invitee has linked to the account using the invitation code, they can use the offer. The status in the table changes from invited to active.