💡 New
Bulk Offer Change
A technical issue was identified during the final review on the STAGE system. For this reason, the module is not yet available and cannot be activated at this time.
We are already working to resolve the issue. The module is scheduled to be released in the release after next.
This is a paid module which can be activated by an administrator in the contracting company.
With the new Bulk Offer Change module, you can migrate multiple customers from one subscription offer to another in a single step.
Define which customers should be affected either by uploading a prefilled CSV file or by filtering customers directly in the form. You can migrate all customers or a targeted subset, making it easy to handle product migrations, price adjustments, or offer misconfigurations at scale. A choice of five transition options gives you full control over when the offer switch and invoicing take effect.
Offer change is only available for time-based subscriptions and credit-based subscriptions.
Once the module is activated, you can find Bulk Offer Change in the navigation bar of the Merchant Backend.
→ For detailed instructions, see Bulk Offer Change
🔧 Improved
Clearer labeling for product options in multi-user offers
The term “Bundle” has been updated in multi-user offers to avoid confusion. In the offer generation process, the corresponding option is now called “User management,” and the tooltip has been changed to “Automatically assign users to all products.” The functionality remains unchanged.
Subscription runtime
In the dialog box for adding users to a multi-user subscription, you can now specify how long the user subscription should remain active.
Offer Change for a single customer
When changing an offer for an individual customer, you can now enter a technical reason that can be used for analysis in third-party systems. The following reasons are available in the drop-down menu: CUSTOMER_COMPLAINT,CHURN_PREVENTION,UPGRADE,DOWNGRADE
🐛 Bug-Fixes
PLEN-11024: A Cross-Site Scripting (XSS) vulnerability has been identified and resolved.
S.260401-MINOR
🔧 Improved
Change username in Self Service
In Self Service, the username is now also displayed in the profile details and can be changed there. If the desired username is already taken, users will see a message to that effect.
Security Updates in Self Service and Merchant Backend were carried out this week.