B.260902-MINOR
Stripe: Full Billing Address Required for SEPA Direct Debits with Non-EEA IBANs
Starting November 15, 2026, Stripe will require that SEPA direct debit mandates with a non-EEA IBAN (e.g., UK, Switzerland, Andorra, Monaco, San Marino, Vatican City) include the city and ZIP code in the billing address, in addition to the street and country. In the future, as soon as a customer selects SEPA with a non-EEA IBAN in the Frisbii Media Checkout, a complete billing address will automatically be required, even if you have not set the billing address as required in the address settings for the offer.
Starting on the effective date, Stripe will reject new SEPA mandates with non-EEA IBANs, as well as new payments on existing mandates without a complete address, if the billing address is not provided in full.
⚠️ Action Required: Existing SEPA mandates with non-EEA IBANs will not be automatically updated. Please identify affected existing customers and actively prompt them to provide their full billing address (including city and ZIP code) before the new requirement takes effect - make sure customers add their address information as soon as possible, but not later than November 15.
🔧 Improved
Redesigned address forms in Merchant Backend
Address forms in the Merchant Backend have been reorganised for a clearer flow: fields are now grouped into Contact person, Company details, Address, and Contact & invoicing, with field widths matching the expected input. A Private/Business selector replaces the previous "Business address" checkbox and shows company fields only for business customers. Street and PO Box are now a single either/or choice, and the "(optional)" label has been removed from field names to reduce clutter — no field has become mandatory.
Choose who receives recurring invoice emails: everyone, B2C only, or B2B only
The "Do not send recurring invoices to customers" setting under Settings → Financial → Invoice Settings → Invoice Management now offers four options instead of a simple on/off toggle:
send to all customers,
send to no customers,
don't send to B2C customers only, or
don't send to B2B customers only.
A customer counts as B2B when their invoice address has the business flag set or carries a VAT number; everyone else counts as B2C.
You can now suppress recurring invoice emails for one customer segment — for example, stopping them for B2C customers while B2B customers keep receiving theirs. This can be set once at the company level.
🐛 Bug-Fixes
PLEN-11575: Selecting a future issue date for an issue-based subscription in Merchant Checkout triggered an error and blocked the purchase. The selected date can now be chosen and the purchase completes as expected.
S.260902-MINOR
🔧 Improved
Improved devices and sessions overview
The devices and sessions overview in Self Service has a clearer design: each device now appears as a single row with its own icon and login time, and the device you're currently using is highlighted at the top. The link to this page now sits in the Account section of your personal data, and you can also open it directly while changing your email address or username.
