What is Stripe Connect?
Stripe Connect is the smarter way for you to link your payment processing with Frisbii Media. It gives us secure access to your transactions and payments, while your Stripe account always remains fully independent. Frisbii Media simply acts as a technical administrator in the background, so everything runs smoothly. Pricing and conditions always remain between you and Stripe.
With Stripe Connect, you gain a safer and more reliable setup. Connect keeps all your data securely within Stripe’s own system. That means:
Stronger data protection – your sensitive information never leaves Stripe and can’t be misused.
More independence – you always own and control your Stripe account.
Full flexibility – you can connect or disconnect at any time without disrupting your business.
In short: Stripe Connect gives you security, control, and flexibility, so you can focus on growing your business without worrying about technical or compliance risks.
Stripe Connect can be set up either by creating a new stripe account or by connecting an already existing account.
Test Stripe Connection
Before you go live with your Frisbii Media account, you can test the Stripe connection in the Frisbii Media Stage system.
Note
Use Stripe Test mode for setup in the Stage system. Frisbii Media does not support Stripe sandboxes!
Setup for New Customers
Select Stripe as PSP
If no PSP has been selected yet, Stripe can be selected as PSP in the menu item Settings > Financial > Payment Methods in the tab Payment transactions.
After successful setup, the Stripe Connect tab appears.
Set up Stripe Connect with new Stripe Account
If you don’t have a Stripe account yet, you can create one within our Stripe Connect flow. For more information and contract details, please reach out to Stripe directly.
Set up webhook
It is extremely important that a webhook is created in the Stripe backend so that all payment events can be communicated from Stripe to Frisbii Media.
Detailed instructions can be found below in the section “Set up webhook”.
In the menu item Settings > Financial > Payment Methods open the Stripe Connect tab.
Click on Connect to Stripe.
A new site opens.
Enter the email address you want to create the Stripe account with and click on Submit.
Enter a password and click on Submit.
Fill in all the information requested in the flow.
After successfully providing all information, the Merchant Backend opens again and the connected status should be “yes”.
Note
It can take a while longer for the enabled status to change from “no” to “yes” as Stripe has to authorize the newly created account first.
The payment methods can now be enabled and managed in the Payment transactions tab.
Set up webhook in Stripe backend
It is extremely important that a webhook is created in the Stripe backend so that all payment events can be communicated from Stripe to Frisbii Media.
We recommend testing the setup first before going live!
Set it up in Frisbii Media Stage system with Stripe backend Test mode.
Set it up in Frisbii Media Live system with Stripe backend Live environment.
Log into your Stripe account.
Click on Developers and Webhooks.
Click on + Add destination.
Select Your account.
Under Events, add the following events via the search function:
More information about API events can be found in the Stripe documentation.
Stripe API event
Meaning
account.updated
An account status or property has changed.
issuing_card.updated
Stored credit card has been updated.
issuing_cardholder.updated
Credit card owner has been updated.
payment_intent.amount_capturable_updated
Information on amount of intended payment
payment_intent.canceled
Payment intent has been canceled
payment_intent.created
Payment intent has been created
payment_intent.payment_failed
Payment intent has failed
payment_intent.processing
Payment intent is in process
payment_intent.succeeded
Payment intent has successfully been executed.
payment_method.automatically_updated
Payment method has automatically been updated
charge.dispute.closed
Payment disupute is closed and status changes to “lost”, “warning_closed” oder “won”.
charge.dispute.created
Payment dispute has been initiated with the bank.
charge.dispute.funds_reinstated
Amount has been credited to your account after the payment dispute was completed in your favor (also applies to partially refunded payments).
charge.dispute.funds_withdrawn
Amount has been withdrawn from your account due to payment dispute.
charge.dispute.updated
Payment dispute has been updated (usually with evidence).
When all events have been added, click on Continue.
Choose Webhook endpoint and click on Continue.
Enter Endpoint URL.
You can find the URL in the Merchant Backend (Settings → Financial → Payment Methods → Stripe Connect) which you can simply copy and paste into Stripe Enpoint URL field.
The URLs differ between the stage and live systems. Keep this in mind during setup!
URL from the Frisbii Media Stage system for setup in Stripe Test mode: https://callbacks.frisbii-media-stage.com/callbacks/v1.0/stripe/yourclientID
URL from the Frisbii Media Live system for setup in Stripe Live mode: https://callbacks.frisbii-media.com/callbacks/v1.0/stripe/yourclientID
Where can I find the clientID?
The clientID can be found in the Merchant Backend via the Support button in the right-hand corner.
The client ID of your stage system differs from the client ID of your live system!
Click on Create destination.
Copy the Signing secret.
Open the Merchant Backend (Settings → Financial → Payment Methods → Stripe Connect) and insert the Signing secret into the “Secret Key for Signature” field and click on Save.
The webhook has been set up successfully.
Set up Stripe Connect with Existing Stripe Account
Set up webhook
It is extremely important that a webhook is created in the Stripe backend so that all payment events can be communicated from Stripe to Frisbii Media.
You can find detailed instructions in the section “Set up webhook”.
In the menu item Settings > Financial > Payment Methods open the Stripe Connect tab.
Click on Connect to Stripe.
A new site opens.
Enter your Stripe account’s email address and click on Submit.
Enter your password and click on Submit.
Fill in all the information requested in the flow.
After successfully providing all information, the Merchant Backend opens again and the connected status and enabled status should both be “yes”.
The payment methods can now be enabled and managed in the Payment transactions tab.
Switch from Legacy Stripe Connection to Stripe Connect
Do you already have Stripe set up as your PSP in the Merchant Backend and want to switch to Stripe Connect?
Note
API key and webhooks: The creation and management of API keys and webhooks in the Merchant Backend becomes obsolete with Stripe Connect.
Stripe LINK: After successfully connecting with Stripe Connect, check if Stripe’s payment method “LINK” is activated in the Stripe backend. If you do not want to use this payment method, deactivate it.
Open the menu item Settings > Financial > Payment Methods.
Open the new Stripe Connect tab.
Follow these instructions to connect your existing Stripe account.
Note
After successful connection, the Stripe tab disappears and only the Stripe Connect tab is displayed.