Entitlements

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Plans supporting this feature: Enterprise

Define perks, privileges and benefits that your customers have access to as part of their plan, add-on or subscription, e.g. offering basic, professional and enterprise models.

Entitlements can be configured at a Plan and Add-On level. They can be additional added or removed for a user at a Subscription level.


Create Entitlements

  1. Create, edit and delete Entitlements from Configurations > Product catalogue >  Entitlements.

  2. Create new Entitlements by clicking on the New button on the top right-hand side.

    While creating an entitlement, you can define the Name, Handle and the Description of the entitlement.


Add Entitlements to a Plan

Entitlements can be added to a plan

  • while creating the plan

  • by editing it

To add entitlements to an existing plan click on Actions while editing a plan and then click on Supersede.

  1. Scroll down and click on Add additional configuration.

  2. Click on Entitlements and Confirm.

  3. Now you can add the entitlement.


Add Entitlements to an Add-On

Similarly Entitlements can be added to an Add-on while creating the add-on or by editing it.

Existing add-on can be edited and the entitlement can be added to it directly.


Add Entitlements to a Subscription

Add entitlements to a subscription during creation or you can add entitlements later to it from the Subscriptions details page.

For an ongoing subscription, the entitlements can be added from the Subscriptions details page. Here you will be able to see the Entitlements inherited from Plans and Add-ons and the ones added explicitly to the subscription under two separate tabs.