Payout List

Preliminary Remarks

The Payout List log shows the transactions (including receipts and chargebacks) for sales made by or for an external client from a Cross-Client-Connection. Objectives of the payout list:

Insight into transactions between clients for joint sales
Insight into the status of refunds or compensation payments between clients
Manual update of the payment status
Overview of transactions for offsetting revenues between clients

Overview and administration

All important information about the orders is displayed in the list view. The blue links navigate directly to the corresponding detailed view.

Transaction ID
The transaction ID is used for evaluation via the API.
API endpoints: Orders/operation/searchCrossClientTransactions and Orders/operation/getCrossClientTransactionById
Note: The transaction ID is not related to the transaction ID in the Transaction Log.
Transaction Type
There are three different transaction types that are displayed here: Return, Refund or Payment.
Invoice ID
Click on the invoice ID to open the customer's corresponding invoice.
Source
The source indicates the type of offer (order or subscription).
Source ID
If this is an order, the detail view of the order opens.
If it is a subscription, the detail view of the subscription opens.
Payment Method
The payment method shows which payment method the customer used to pay.
Paid Status and Change Paid Status
This is not the customer's paid status. This can be viewed in the transactions.
This is about the payment status between the clients. Once the status has been changed to Closed, it cannot be changed back to Open.
The change of the payment status can also be automated via the API endpoint Orders/operation/updateCrossClientTransactionPaidStatus.

Download payout list as csv.file

Column	Meaning	Possible values/format
ActiveVersion	Internal API version marker used when serializing the record. Not business data.	Integer (`0` in the export).
CreatedDate	Date & time the transaction record was created.	`dd.MM.yyyy HH:mm` (e.g. `05.02.2025 09:38`).
CreatedBy	ID of who created the record.	A customer ID, a merchant user ID, or `PLENIGO` when created by the system (recurring billing).
CreatedByType	Category of the creator.	One of: `API`, `CUSTOMER`, `IMPORTER`, `MERCHANT`, `SYSTEM`, `PLENIGO_USER`, `PLENIGO_SUPPORT`.
ChangedDate	Date & time of the last change (e.g. a paid-status update). Equals CreatedDate if never changed.	`dd.MM.yyyy HH:mm`.
ChangedBy	ID of who last changed the record.	Same value types as CreatedBy.
ChangedByType	Category of the last modifier.	Same enum as CreatedByType.
CrossClientTransactionId	The merchant-facing, unique sequential ID of this transaction.	Integer (e.g. `4900001676`).
SourceCompanyId	The company that owns/originated the transaction (the exporting client). Currently not populated in the export, so this column is empty.	Empty, or a 20-character company ID.
ConnectedCompanyId	The other party in the cross-client relationship — the company whose connected offer was sold.	20-character company ID (e.g. `2JAUMG2VE074VI9PL4L2`).
OrderId	Linked merchant order ID. Set for one-off / order-based transactions.	Integer; `0` when not applicable (e.g. recurring renewals).
SubscriptionId	Linked merchant subscription ID. Set for subscription/recurring transactions.	Integer; `0` when not applicable (e.g. single orders).
InvoiceId	Linked merchant invoice ID.	Integer; `0` when not applicable.
Type	The kind of settlement entry.	`PAYMENT`, `REFUND`, `LOSS`.
PaidStatus	Whether the amount has been settled between the clients.	`OPEN`, `PAID`.
PaymentMethod	The payment method used for the underlying transaction.	`AMAZON_PAY`, `APPLE_PAY`, `BANK_ACCOUNT` (SEPA), `BILLING` (invoice), `CREDIT_CARD`, `GENERIC`, `GOOGLE_PAY`, `IDEAL`, `KLARNA`, `PAYPAL`, `POSTFINANCE`, `SOFORT`, `TWINT`, `VIPPS`, `ZERO`.
Amount	Transaction amount, in the currency's smallest unit (minor units/cents).	Integer — e.g. `699` = 6.99 EUR, `1398` = 13.98 EUR.
Currency	ISO 4217 currency code of the amount.	e.g. `EUR`.