Payout List

Preliminary Remarks

The Payout List log shows the transactions (including receipts and chargebacks) for sales made by or for an external client from a Cross-Client-Connection.  Objectives of the payout list:

• Insight into transactions between clients for joint sales 

• Insight into the status of refunds or compensation payments between clients

• Manual update of the payment status

• Overview of transactions for offsetting revenues between clients

Overview and administration

All important information about the orders is displayed in the list view. The blue links navigate directly to the corresponding detailed view.  

• Transaction ID
  The transaction ID is used for evaluation via the API.
  API endpoints: Orders/operation/searchCrossClientTransactions and Orders/operation/getCrossClientTransactionById

  Note: The transaction ID is not related to the transaction ID in the Transaction Log. 

• Transaction Type
  There are three different transaction types that are displayed here: Return, Refund or Payment.

• Invoice ID
  Click on the invoice ID to open the customer's corresponding invoice.

• Source
  The source indicates the type of offer (order or subscription).

• Source ID
  If this is an order, the detail view of the order opens.
  If it is a subscription, the detail view of the subscription opens. 

• Payment Method
  The payment method shows which payment method the customer used to pay.

• Paid Status and Change Paid Status
  This is not the customer's paid status. This can be viewed in the transactions.
  This is about the payment status between the clients. Once the status has been changed to Closed, it cannot be changed back to Open.
  The change of the payment status can also be automated via the API endpoint Orders/operation/updateCrossClientTransactionPaidStatus .