🚀 Here's what's new, improved, and fixed in Frisbii Billing and Pay. These changes were released based on updates completed between July 6th – July 10th, and packaged for publication on Monday, 13th.
📢 New Feature
🆕 Automate SEPA Direct Debit chargeback handling
Product: Frisbii Billing - Growth and Scale plans
What’s new
Merchants can now automate the handling of SEPA Direct Debit chargebacks.
When a customer disputes a debit or exercises their SEPA refund right, Frisbii automatically:
Updates the affected invoice
Deactivates the payment method associated with the chargeback
Retries the payment using an alternative payment method, where available
Returns the invoice to the dunning process when payment remains outstanding
Creates a compliant credit note for e-invoicing workflows while leaving the original invoice unchanged
Records the full chargeback history, including the original payment, reversal and outstanding amount, on the invoice detail page
Merchants can also choose to pass the bank’s return fee on to the customer. When enabled, the fee is added to the customer’s next invoice.
Why it matters
This reduces the manual work involved in processing and reconciling SEPA chargebacks, while helping merchants continue payment recovery, maintain compliant invoice records and retain a clear audit trail.
How to enable it
Go to Configurations → Finance and accounting → Invoices and credit notes, enable SEPA chargeback handling, and save the changes.
Invoice numbering must be enabled and a dunning plan must be configured before using the feature.
🛠️Enhancements
✨ Extend subscription trial periods
Product: Frisbii Billing – All plans
What’s changed
Merchants can now extend an active trial by editing the trial end date directly on the subscription.
Why it matters
This gives merchants greater flexibility when customers need additional evaluation time, without requiring the subscription to be cancelled or recreated.
🔣 Apply a separate tax policy to setup fees
Product: Frisbii Billing - All plans
What’s new
Setup fees can now use their own tax policy instead of automatically inheriting the tax policy assigned to the subscription plan.
Why it matters
This allows merchants to apply the correct VAT or tax treatment when setup fees and recurring subscription charges are taxed differently.
🐛 Bug fixes
🐞 Ordered lists now display correctly in Checkout policy text
Applies to: Frisbii Billing & Pay
What’s changed
Issue fixed where ordered lists included in policy text were not displayed correctly during Checkout.
Why it matters
Customers can now read numbered terms, conditions and policy information in the intended format.