Resend E-Mail to Subscription Customers

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Sending an email that bounced, can be done on the Subscription Details page.

  1. Go to Customers > Customers or Subscriptions.

  2. Click on the customer to whom the e-mail is to be sent (only when in Customers menu item).

  3. Scroll to the Emails box.

  4. Click on the Reepay_Admin_-_send_icon.png icon. A dialog window opens to check the e-mail information.

    Note

    If it’s a hard bounce, change the E-mail address of the recipient before sending the e-mail again.

  5. After checking the e-mail addresses, click on Confirm.