Preliminary Remarks
The Set start time function can be used to define fixed start dates for subscriptions in the Merchant Backend. These can be in the future as well as in the past. A set start date can be changed or deleted at a later date. Alternatively, the start issues can be selected. The start time can only be set after the offer has been created and only for subscriptions.
Set Start Date
In the subscription detail view, a start time can be set via the Extended Offer Data action bar.
.png)
The start date can either be entered manually or selected in the calendar. After successful saving, the information is displayed in the overview.
.png)
Start with Issue
As an alternative to the start date, past or future issues can be selected as the start time. The corresponding issue can be selected by the customer in the checkout process or by support in the Merchant Checkout.
After successful saving, the information is displayed on the subscription.
.png)
If it has been set that past issues can be selected in the checkout and the customer chooses a past issue, an extra delivery list, the so-called "Subsequent Delivery List", is created and can be called up in the Downloads menu item.
Change Start Date
If required, the start date of the subscription can be subsequently changed again or deleted. To do this, open Extended Offer Data again.
For deleting the start time, select At the time of purchase.
For changing the start time, change the defined start date.
.png)
Note: Once a customer has purchased a subscription with a fixed start time, a subsequent change to the start time does not affect the dates of the subscription already purchased by the customer. The start time specified when the subscription was purchased remains valid.