Preliminary Remarks
There are four different types of delivery lists in the Merchant Backend, which are created automatically and can be accessed and downloaded under the Downloads menu item.
Delivery List
Redelivery List
Subsequent Delivery List for subscriptions with a start date in the past
Delivery Notes for deliveries of single products
Delivery List and Redelivery List
The Delivery List and the Redelivery List are created automatically in a specific cycle based on the settings made in the Merchant Backend under the menu item Delivery Lists .
The redelivery list is created for customers who purchase the offer after the delivery list has been generated or who are blocked at the time the delivery list is created due to outstanding payment.
Example: The delivery list is created on August 7. If a customer purchases the offer on August 8, they will appear on the redelivery list on August 12. The same applies to customers whose product access is blocked due to outstanding payment. If the customer pays the invoice by August 9, he will also be included in the redelivery list. If the customer has not paid his bill by then, he will not receive the issue - but he will not be charged for it either.
More information on creating delivery lists >> Create delivery list
Subsequent Delivery List
The Subsequent Delivery List is created automatically if a customer has purchased a subscription with a start date in the past.
The date that can be selected in the checkout is based on the date on which the delivery list was created.
Example: In the Merchant Backend, the subscription is set so that end customers can start their subscription up to 2 issues in the past. The customer purchases the offer on July 6 and selects July 24 as the start date in the checkout. During the night, a Subsequent Delivery List is created listing the deliveries for July 24 and July 31. For example, if the issue-based subscription consists of 12 issues, the issues in the past are of course already included. This means that the end customer will then appear on the delivery list as normal for the remaining 10 issues in the future.
More information about Start date in the past >> Set start date for subscriptions
Delivery Notes
The Delivery Notes are created when customers purchase a single product with issue reference (analog tax type) and when a Merchant Backend user triggers a goodwill delivery(deliver issues free of charge). The Delivery Notes is a zip file consisting of the delivery list and the delivery note.
More information on goodwill deliveries >> Goodwill functions